FREQUENTLY ASKED QUESTIONS
1. How does the photo booth work and what is the experience like?
As your guests make it to the photo booth area they will have the option to select from a variety of fun props and enter the booth and launch a photo session. The photo booth will take a series a photos as your guests switch poses for each picture. The screen will allow your guests to preview their session and select the amount of prints they will like. Guest will have the option to share the session via email, text, and social media.
2. Is set-up and break down included in the price and does it occupy any of the Photo Booth’s expected operational time?
Set-up and breakdown of our photo booths is included in all reservations and already included with any package. Any usage of the photobooth outside of scheduled time will incur additional fees.
3. How early do you arrive at the venue to begin setting up?
We typically arrive approximately 1 hour prior to our scheduled operating time to set-up.
If there are any delays on the guest that prevents our set up time to begin on time, additional fees will be applied.
4. What if I need you to set-up earlier?
You may have to purchase idle time. Idle time is a discounted hourly rate for non-operating time. Rarely needed, occasionally due to the logistics and location of a ceremony, cocktail hour, main reception or other events going on simultaneously at a venue, a client will request that we be set-up sooner than usual. As mentioned, usual is one hour prior. A request to be setup sooner than a hour prior than start time will be considered idle time. For example, we are scheduled for 4 hours for a wedding reception 7-11pm in which we will normally arrive at 6pm to set-up and be ready to go by 7pm. A request to be set-up sooner, ultimately requiring us to arrive sooner than 6 pm, let say 5pm, will be considered idle time.
5. What is the space and power requirements?
A 10'L x 10’W x 9’H area. In addition, our photo booths require a 110V, 15 amps, 3 prong outlet from a reliable power source within 15 feet (along a wall) of the setup area. We know it sounds complicated, don’t worry, its technical jargon for a very standard electrical outlet that all venues and homes should have. Hopefully :)
In addition, stable WIFI is required.
6. How many attendants will be at my event assisting our guests with the Photo Booth?
One to Two attendants
7. What does unlimited really mean?
Unlimited sessions means your guests have unlimited access to the photo booth throughout your rental period. Unlimited uploads to email, text, and social media means your guests may upload their sessions to those platforms instantly as long as the photo booth has a reliable and strong wifi connection. There is a video spin maximum depending on party size to prevent long lines!
8. What is a custom background?
A custom backdrop is one we design specifically for you. While very common for corporate branding, a custom backdrop is a way to really glam up the experience, Hollywood style, in a personalized way.
9. When should the booth be operational during my event?
We recommend for the duration of the main reception period. We don’t want to be setting up or breaking down during your event. Particularly a formal event.
10. What kind of payments are accepted?
Cash, Credit, Venmo, Zelle
11. How far in advance should I reserve?
The sooner the better! . However, we have secured bookings within days so be sure to contact us if you are in a pinch under our last-minute booking rates.
12. I’m still figuring out where to hold my event and what time to start, can I reserve a photo booth for my date and update later?
Sure can. We can lock in a booth for your date and update as the information becomes available. If we get an inquiry that may conflict with your reservation we will kindly reach out for any updated information.
13. Can I change the start time?
Maybe. We are very flexible in regard to scheduling, however if there reservations before or after your event already locked in, then it can be difficult to accommodate. The best is to advise as soon as possible so we can best assist.
14. Are you insured and can you provide a copy of the insurance certificate if my venue requests it?
Yes, we are! Let us know who to send it to.
15. How do I reserve?
Simply fill out the form on our contact us page therefore we have all of the critical information about your event and we will respond very shortly with availability. Or call us at 678-612-2553 if you rather discuss over the phone.